Product Conversations with Bhavana A S – Product Manager at Bigbasket | Product Management Insights

In the fast-paced digital arena, real-world insights from industry experts are invaluable, especially for up-and-coming professionals and students eager to fast-track their learning curve. An intriguing series of expert conversations offers meaningful interactions and practical knowledge. Today, we dissect the comprehensive guidance shared by Bhavana A S, a seasoned Product Manager at Bigbasket, as she elucidates on Product Management insights that can sculpt the budding talent into industry-ready professionals.

Understanding the Role of a Product Manager

Product management is a key player in the success of any online platform, and understanding this role is crucial for anyone eyeing a career in this dynamic field. Bhavana A S spills the beans on managing customer experiences and ensuring the interface is user-friendly. Her mantra revolves around simplifying the online grocery shopping experience, making sure that customers find what they seek through an efficient search system.

Transition to Product Management

One of the most poignant takeaways from Bhavana’s discussion is the debunking of a common myth: an MBA is not a prerequisite for a career in product management. She emphasizes the importance of attention to detail and proactive thinking. It’s about delivering quality products and constantly seeking enhancements that could better serve the end user. This tale of transition is a testament to the fact that diverse backgrounds can converge into product management with the right set of skills and opportunities.

Skills That Make a Difference

Bhavana highlights active listening as a critical skill for a product manager, who must be open to feedback and understand the perspective of their teams. Additionally, documentation and writing skills are crucial for effective communication and maintaining the agility of development processes.

Reading as a Tool for Growth

Books like ‘Hooked’ and ‘The Design of Everyday Things’ became the stepping stones for Bhavana’s growth as a product manager. She swears by the influence of such literature in understanding consumer psychology and nurturing one’s product management acumen.

Entry Point for Aspiring Product Managers

For those new to the field of product management, Bhavana suggests focusing on developing stellar communication skills. She emphasizes kindness and empathy, especially when dealing with internal teams, as paramount. It’s through these soft skills that one can truly harness the power of teamwork and lead projects to success.

The Importance of Decision-Making

In instances that require fast action, a product manager’s decision-making capabilities come to the forefront. Bhavana shares anecdotes on handling release deadlines, revealing how quick, informed decisions significantly impact the product’s success and customer satisfaction.

Getting Your Foot in the Door

Experience counts, but how do you showcase your potential as an aspiring product manager? Bhavana points out that emphasizing your willingness to learn and interact with multiple teams can be appealing to potential employers. Storytelling and showcasing decision-making experiences are also essential traits that can catapult your CV to the top of the pile.

Constructing Your Path Forward

The journey to becoming a product manager is diverse and filled with learning opportunities. Bhavana endorses starting with a strong base in technical knowledge and team management experience if one harbors those. It’s about packaging your unique blend of skills to carve a niche for yourself in the product management arena.


Interaction, learning, and adaptability are at the heart of becoming a successful product manager. As Bhavana’s insights from Bigbasket prove, there is no singular path to success in this domain. Critical thinking, empathy, and a penchant for continuous learning pave the way for aspiring professionals to turn real-world challenges into groundbreaking solutions. With these nuggets of wisdom, the Expert Conversations series aims to empower students and professionals alike, fostering the flame of fast-track learning and fueling the industry with well-equipped, innovative minds.

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